Using Technology to Deliver a Better Customer Experience

Avatar for Natalie Crain
Natalie Crain
VP, Customer Experience, Cuna Mutual Group
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Avatar for Jeff Dillon
Jeff Dillon
VP, Digital, Cuna Mutual Group
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VantEdge Point Webinar - September 2021
Using Technology to Deliver a Better Customer Experience
September 16, 2021, at 2:00 p.m. CT
Hear CUNA Mutual Group’s Natalie Crain, VP, Customer Experience, and Jeff Dillon, VP, Digital, explore a channel-less customer experience.

Watch the recording to: 

  • Explore channel-less user engagement with integrated digital and live-person interactions
  • Discover the impact of personalized, unique experiences throughout the full user journey 
  • Learn action steps to help create the best outcome for the member, non-member and company

Click here to access recordings of previous VantEdge Point webinars.

Questions? Email AdvantEdge Digital
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Mark your calendar! Webinars are held on the 3rd Thursday of each month at 2:00 p.m. CT unless otherwise noted.